CHFA’s live and on-demand training helps you streamline your work and get to closing faster. Select training based on your role, access our on-demand webinars through CHFA LaunchPad, view on-demand quick tip videos, or check upcoming live options via our up-to-date calendar below.

Training upon request: If you would like us to conduct a training for your team, reach out to your dedicated Business Development Specialist (PDF).

CHFA LaunchPad: Where Learning Takes Off

CHFA LaunchPadsm is CHFA's online learning platform designed to help Participating Lender staff build a strong foundation in CHFA programs, processes, and requirements. Our initial course catalog, CHFA Lender Essentials, is intended for loan officers, loan officer assistants, and lock desk personnel. Course catalogs for other roles will follow.

CHFA Lender Essentials available in CHFA LauchPad is a 24/7 on-demand option that allows learners to complete courses when it's most convenient for their schedule, while gaining the knowledge needed to successfully originate and process CHFA loans. Whether you take CHFA Lender Essentials live or on demand, you will learn the same information. The option is yours!

Whether you're new to CHFA or looking for a refresher, CHFA LaunchPad provides a guided training experience that walks learners through the essential components of working with CHFA.

Getting Started

To use CHFA LaunchPad, you will need to create an account. Once you have created your account, you will see your assigned course catalog. The course catalog features short descriptions of each module. Complete all course modules and applicable quizzes to earn a Certificate of Completion.

Every time you log in after creating your account, you will be able to access your available courses, complete applicable modules, track your progress, and view the certificate earned through course completion. We will announce new courses and/or modules via the CHFA Home Finance eNews and within CHFA LaunchPad.

CHFA LaunchPad Course Catalogs

For loan officers, loan officer assistants, and lock desk personnel

Modules (full module descriptions can be found in CHFA LaunchPad)

  1. Introduction to CHFA: CHFA’s mission, vision, and customer snapshot
  2. CHFA Resources: Educational resources, including eNews, guideline documents, cobranding marketing materials, and short videos, available to CHFA Participating Lenders
  3. CHFA Down Payment Assistance Options: Walks through CHFA’s down payment assistance (DPA) options and the key guidelines lenders need to know when originating loans with DPA
  4. CHFA Guidelines: Provides a high-level overview of CHFA guidelines that apply across our first mortgage loan programs
  5. CHFA-approved Homebuyer Education: Covers CHFA-approved homebuyer education requirements, including approved providers, language access, and how lenders can help borrowers complete this requirement smoothly
  6. CHFA First Mortgage Loan Programs: Provides an overview of CHFA’s first mortgage loan programs, including general guidelines and key differences between programs
  7. Calculating Income for CHFA Loans: Covers how income is calculated for CHFA loans, and which income calculations are required for specific programs
  8. CHFA Loan Review Process: Provides an overview of CHFA’s loan review processes and which reviews are required for specific programs
  9. CHFA Loan Reservation Process: Covers how to reserve a loan in CHFA HomeConnection and how to maintain a loan pipeline
  10. CHFA Contacts: Provides an overview of key CHFA homeownership contacts
 

Each module includes:

  • On-demand video curriculum
  • Mandatory quiz (if applicable)
  • Optional survey (if applicable)

Related Resources: Knowledge Base

  • Knowledge Base is your one-stop shop for all the additional resources highlighted in the Lender Essentials course.
  • Access from your account landing page, by clicking on "Knowledge Base" at the top of the screen.

Certification

  • Complete all course modules to earn a Certificate of Completion.
  • Once issued, your certificate will be emailed to you and available within the course outline for future reference.
Start learning today